Satisfied or 60-day money-back guarantee!
Because we want you and your plants to be happy! And in most cases, we succeed ☺️
But sometimes things just go wrong. If you or your plant aren't completely satisfied, you'll receive a full refund (excluding shipping) – up to 60 days after purchase!
Prerequisite for the guarantee
✓ at least 50% packaging content
✓ Return within 60 days of purchase
How it works
1. Please send us an email in advance to hallo@denatura.de with "money-back guarantee" and your order number
2. You will receive an answer from us about what happens next
3. Close the product tightly and return it to us, preferably in the original packaging
4. We'll check your return for contamination. If everything is OK, you'll get your money back.